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Testimonials

We’re dedicated to providing high quality products with a smile. We frequently receive  thank you notes, letters, cards and phone calls from satisfied customers. As well, many of customers come back again and again to purchase from us. Don’t just take our word for it, read the testimonials below.

We are always looking for ways we can continue to improve our customer experience. If you have purchased  from us and have a few moments to share your experience, we’d love to hear your thoughts, so please contact us!

Good morning Rick!

I just had to let you know how incredibly happy I am with the windows and the guys that put them in! They were so polite, personable and professional ? we had many good giggles but they never missed a beat on getting the job done. Would you please refresh my memoirs on the lead guys name that came from Peace Glass. I will definitely be asking for him by name on the next batch, fingers crossed he’s still there at that time lol. Thanks again to all involved in getting this done for us, I truly appreciate that every experience I have with Alpine is positive whether that be windshields, windows or locks. Now if I could just find a mechanic shop that had the same consistency in service lol. Just let me know when the work order/invoice is ready for the balance to be paid and I will be down as soon as I can to get that squared up.  Thanks again!

Best Regards,
Shandee Simpson

Hi Rick,

We wanted to tell you how pleased we are with your service and company.  First of all we were so grateful with the rush you put on getting the door in before all of our insurance work began, and secondly with the 2 workers that installed our Garden door we purchased from you.  I unfortunately never got their names, but there work was outstanding!   They made sure to lay down mats, put up plastic for dust, they swept as they went along then to top it all off, they mopped the floor before they left!  That says a lot about the Integrity of them and your company.

We couldn’t be happier and will be referring your company to many!

Thanks again, have a wonderful day!

David & Terri Mytopher

Big thanks to Golden Arrow Ventures and Alpine for helping us out with this project! We love our floors! We will definitely use both of you for any future projects. Highly recommend these guys!

Jackie Powell
Fort St. John

Customer service is hard to find in this town, I just got my truck back from a window install at Alpine Glass. Not only was it extremely quick but they cleaned the dash and the carpets. Such a pleasant surprise. Doing that little extra really stands out. Thanks Guys.

Dennis V.
Fort St. John

I had my baby’s bedroom window replaced today by your company. The young man that did the work inside was courteous, very helpful and prepared to offer advice or answer questions. I said he could leave his boots on and he wouldn’t because he didn’t want to make a mess in my home.

He made a point of talking to the 4 year old I was babysitting and giving her a feeling of importance.

The room he replaced the window in was cleaned up beyond my expectations and I couldn’t be more thrilled.

Staff like that does not grow on trees, and I think it should be pointed out when someone goes above and beyond their duties to add a personal touch…

Sincerely,
Cassandra R.
Fort St. John

Hi there I just wanted to say thanks to Alpine Glass and their remarkable customer service. I have dealt with Alpine Glass for a number of years and really liked their service and products which are (Jeld-wen Windows and Doors).

In the meantime I tried out a different brand called (Ply Gem)…

I was not satisfied with the brand and service they had promised me.

That’s why I went back to Alpine Glass, because they provide their customers with really good service and product.

Thanks to Koyne Kursteiner and all the other staff.

Witali Neumann
WN Homes
Oakbank, MB

Kevin,

Thank you for fixing the four doors for me yesterday. As you know the doors that you fixed were supplied by All-Weather Windows & Doors. After many frustrating attempts to have these doors fixed and being told that it was everybody’s fault but theirs, I basically gave up.

As you know, when I changed to your company three years ago, my main concern with All-Weather Windows & Doors was lack of service. The local service people do not have the training or expertise to fix difficult problems.

I was amazed when you offered to send your service people to fix my door problem. As I stood and watched them work I was amazed at how quick and proficient the work got done.

This reinforces the decision that I made to switch from All-Weather Windows & Doors to your product Jeld-Wen Windows & Doors.

Thank you very much for making this problem go away.

Gordon Janz
Pineview Developments

Hi Koyne,

Just wanted to let you know we received our hardwood and it looks great! Can’t wait to see it installed. Thanks for all your help.

Amanda and Aaron
Whitehorse, YK

Good morning Koyne, I just wanted to thank you for all your efforts in getting me the right garden door and making sure it fit properly with all the trim etc. I love it, it is perfect and the men did a great job installing it. We couldn’t be any happier with it! Thank you.

Wendy
Charlie Lake, BC

I must tell you that the triple glazed windows are a complete win and seem to be saving us big bucks in utilities. I can highly recommend them for the extra cashola.

Dirk
Dawson Creek, BC

Hi Guys, just wanted to let you know that John did an excellent first class job on the kitchen window install. I have nothing but praise for the professionalism of his work.

Thanks,
Terry
Fort St. John, BC

Mom loves her new bay window and even enjoys the pattern on the wall created by the grill at night. We really appreciate you going through all the extra work of listening to our ideas & getting a grill to match our thoughts. You were right, the grill does look great in the colour white.

Lilia
Fort St. John, BC

I can’t begin to express my appreciation to all at Alpine Glass.

Were it not for the quick response of Clayton and Kevin and Paul and whoever else I probably wasn’t even aware of, well, this last two weeks would have been far worse than it was.

I and the company I work for want to say thank you, and coffee and donuts is just not the right way.

I want to give a nice lunch to you and your staff as a thank you. Please don’t say no, it’s important to me to be able to do this.

If you could let me know a date and time and how many employees would be there for lunch, I want to have Patch Java cater a lunch for you and your staff.  I would likely need a weeks notice to arrange, but that would be all.

Thank You;

Rob Schlitt
RPA, Edgecombe Property Management Inc.

Almost everyone who comes to my front door makes a comment about how beautiful it is and I’m absolutely delighted with the detailing in my garden/patio doors. Gorgeous!!! Just one look at the catalogue and I knew it was the one I wanted. My family room, just off the patio, was warm all winter. What a big difference it made changing out my old sliding glass doors.

Lilia
Fort St. John, BC

The window installers were very polite and they left the work site exceptionally clean. It was like wow! Huge new window and you couldn’t tell there was construction work done. That’s quality work.

Anonymous

Everything was excellent. Thank you!

Anonymous